After not reaching anyone in the refund department at American Airlines, a reader asks the Haggler for help. ...

Airline travelers hoping to use frequent-flier miles to get better seats need to have a calculator handy while reading the fine print. ...

The new calculus of using frequent-flier miles, a new discount retailer opens in New York City and other consumer-focused items from The Times. ...

What do you do if the chef is yelling at workers and it makes you uncomfortable? ...

Pessimists, technologists and pragmatists sound off about security alarm systems. Choose your category. ...

A fight erupts over mental health insurance rules, how to get your money’s worth when taking golf lessons and other consumer-focused items from The Times. ...

A fight erupts over mental health insurance rules, how to get your money’s worth when taking golf lessons and other consumer-focused items from The Times. ...

Our student loan expert answers questions about a new Sallie Mae loan and when wages can be garnished. ...

Our student loan expert answers questions about a new Sallie Mae loan and when wages can be garnished. ...

Our student loan expert answers questions about a new Sallie Mae loan and when wages can be garnished. ...